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DoctorLink is our new online service where you can
Access advice, request appointments, request repeat prescriptions, request fit/sick Notes
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP practice once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Coronavirus (COVID-19) We would prefer patients attending the surgery for a Face 2 Face appointment to wear a mask
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff whilst also ensuring services are available to the public as normal.
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.
These can be accessed at: https://111.nhs.uk/service/covid-19
- Stay indoors and avoid contact with other people as you would with the flu
- DO NOT visit your GP Surgery
For general information on coronavirus please use this url:
Welcome to The Surgery, Canvey Island
Our surgeries in Canvey Island provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Our surgery e-mail address is firstname.lastname@example.org you can use this address to order your repeat medication.
Reception and Admin Staff
Our Reception and Admin staff provides an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and navigate you to the right service or person depending on your health issue or query.
Safeguarding Children & Young People Statement
(Site updated 29/10/2020)