Welcome to The Surgery, Canvey Island

Our surgery in Canvey Island provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Our surgery e-mail address is cprccg.thesurgeryf81205@nhs.net you can use this address to order your repeat medication.

Reception and Admin Staff

Our Reception and Admin staff provides an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and navigate you to the right service or person depending on your health issue or query.

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Important information for patients

Update 3rd March 2022

 

Telephone Consultations & Sending of Photographs

Following reports in the national news regarding face-to-face appointments, whilst we are still working under government guidelines and have done so since the pandemic begun we are offering our patients the choice of face to face appointments or telephone consultations.

We would like to re-iterate, our GP’s have been working in the Surgery or remotely with no reduction in appointments since the pandemic began.

Sending in of photographs for some ailments has also been very successful. Photographs can still be sent in (please do not send more than necessary) and then a telephone consultation will follow or face to face appointment as advised by the Doctor.

These can be sent via cprccg.thesurgeryf81205@nhs.net

 

Care Navigation

During recent months, our Reception team have been asking why you need to see our clinicians, even for pre-booked appointments. This is to ensure we use the best clinician for your needs. As well as our own Doctors and Nurses, we now have GP Pharmacist's who can help with medication reviews and minor ailments, a First Contact Physio who can help with back pain, muscle pain etc and Wellbeing Co-ordinators who can give a range of general support.

 

COVID19 Vaccines

The vaccine appointments are not dealt with by us, it is carried out by a dedicated team. They will be calling patients by phone and may also send an SMS text message advising of a link to go to book your vaccine. Or you can call 07517 556162.

We thank you for your understanding during these extremely busy and difficult times.

Opting out of NHS Digital collecting your data (Type 1 Opt-out) – IMPORTANT PATIENT INFORMATION 

This link from NHS Digital explains why data is shared, it contains their transparency & privacy notices for doing so and also points to links where the patient can opt out if they want to: https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/transparency-notice?fbclid=IwAR2h07o26rVYlJLrCCuoA65NSwYJhDVMzWyyLSa_nevV2VTdtzpSvCL6DmE#top

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form Type 1 Opt Out Form to your GP practice. 

There is now no urgency to process Type 1 opt-outs in order to get patients opted out before September. The cut-off date has now been deferred. We will keep you updated on timelines for when we expect the programme to go live.

If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post to The Surgery 1a Hawkesbury Road Canvey Island SS8 0EX or by email to cprccg.thesurgeryf81205@nhs.net

Once we receive your completed forms our reception staff will code the opt out accordingly.

Safeguarding Children & Young People Statement

  Safeguarding Children


(Site updated 04/08/2022)
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