Dear Patients 

You are aware that COVID restrictions came to an end on the 19th July.

However, NHS England have advised that it is mandatory for all healthcare settings to adhere to current infection control guidelines.

This means that at the surgery we will still require our patients to wear masks, (unless you are exempt) use the hand sanitisers provided and we will still be following social distancing guidelines.

Thank you

The Surgery Team


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Covid poster

Welcome to The Surgery, Canvey Island

Our surgeries in Canvey Island provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Our surgery e-mail address is you can use this address to order your repeat medication.

Reception and Admin Staff

Our Reception and Admin staff provides an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and navigate you to the right service or person depending on your health issue or query.

Opting out of NHS Digital collecting your data (Type 1 Opt-out) – IMPORTANT PATIENT INFORMATION 

This link from NHS Digital explains why data is shared, it contains their transparency & privacy notices for doing so and also points to links where the patient can opt out if they want to:

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form Type 1 Opt Out Form to your GP practice. 

There is now no urgency to process Type 1 opt-outs in order to get patients opted out before September. The cut-off date has now been deferred. We will keep you updated on timelines for when we expect the programme to go live.

If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post to The Surgery 1a Hawkesbury Road Canvey Island SS8 0EX or by email to

Once we receive your completed forms our reception staff will code the opt out accordingly.


Are working with the GPs within the Castle point and Rochford area to offer routine appointments 8am to 8pm 7days a week where you will have a video consultation with a GP

Please follow the link to register yourself to book an appointment:


Please click on the banner above to sign-up and create an account with Doctorlink

DoctorLink is our new online service where you can

Access advice, request appointments, request repeat prescriptions, request fit/sick Notes

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP practice once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Safeguarding Children & Young People Statement

  Safeguarding Children

(Site updated 13/01/2022)
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